Reinventing insurance: The role of telcos
Telcos have several key assets that can help insurers to harness advanced technology and new data sources to become more proactive and create new value in an increasingly unstable and unpredictable world.
Telcos have several key assets that can help insurers to harness advanced technology and new data sources to become more proactive and create new value in an increasingly unstable and unpredictable world.
Scope 3 represents the bulk of telcos’ greenhouse gas emissions which arise from operators’ upstream and downstream activities and are the hardest to address. In this report, we present three steps that telcos can take to successfully measure and curtail their value chain emissions.
As society becomes ever more dependent on connectivity, telcos face a growing risk of being regulated like traditional utility companies. This report details how operators can avoid falling into “the utility trap” and drive growth in the next decade.
In this report we update our model of the financial value of adding AI, analytics and automation (A3) into a telco’s processes. The focus of this update is the network and OSS. In these domains, our bottom-up assessment shows that telcos can achieve financial benefits amounting to 5% of annual revenues.
Telcos need new skills to change their organisations to compete like technology companies. Insights from our Future skills tracker tool show that telcos are behind techcos in the penetration of key skillsets and provides direction on the capabilities required to become more innovative, agile and software-driven overall.
The traditional “moat-building” business model adopted by telcos is no longer viable. If telcos are to compete with internet giants in 2030, they must fundamentally change as organisations. Part 1 of our Telecoms 2030 series outlines this need for change, providing three possible business models for the telco of 2030 – Servco, Infraco and Techco.